
State Farm® Insurance Agent Shelly Padilla
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Alexis Ceja
August 1, 2025
"I recently applied for life insurance and had the pleasure of working with Elizabeth. From start to finish, she made the process simple, stress-free, and easy to understand. She answered all my questions with patience and professionalism, making sure I felt confident in the coverage I chose. I’m truly grateful for her guidance—thanks to Elizabeth, I now have peace of mind. Highly recommend!"
"Thank you, Alexis! I'm so happy to hear about your positive experience with Elizabeth. It's wonderful to know she made the process simple and stress-free for you. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out anytime!"
Eva Lara
August 1, 2025
"Working with State Farm, and especially my agent Shelly Padilla, has been a pleasure. The service for both my auto and rental insurance has been excellent—efficient, reliable, and friendly. I feel well taken care of and confident in my coverage. Highly recommend!"
"Thank you for your wonderful feedback, Eva! I'm happy to know that you feel well taken care of with your insurance. It's great to hear that our team has provided you with efficient and friendly service. We appreciate your recommendation and are here for any future needs you may have. Let us know if there's anything else we can assist you with!"
Patricia Cramer
July 31, 2025
"I’ve been with Farmers Insurance for a while now, and I have to say Shelly Padilla and her team have been amazing. Anytime I’ve had a question or needed help, her staff has been quick to respond and always helpful. It’s clear they care about their clients and go out of their way to make things easy. Highly recommend working with Shelly if you’re looking for an agent who’s responsive, knowledgeable, and genuinely supportive"
"Thank you, Patricia, for your wonderful feedback! I'm happy to hear that you find our team responsive and supportive. We strive to make things easy and are always here to help with any questions or needs you might have. Thanks for recommending us!"
Anne Quinto
July 31, 2025
"Shelly Padilla is awesome! I have just joined State Farm recently, and I have received a wonderful gift card for In-N-Out Burger in my mailbox from her for signing up for the State Farm car insurance. No other insurance company has ever done this very KIND DEED to me before, and I have had two other automobile insurances in the past. Thank you so much for making my day! Many blessings to you and your family! 😊"
"Hey, Anne! Thanks so much for sharing that and for the kind words. I’m so glad the In-N-Out gift card brought a smile to your face. It means a lot to know you felt appreciated after signing up for your car insurance. I’m really happy to have you with State Farm and look forward to helping however I can. Wishing you and your family all the very best, and thank you again for taking the time to write such a sweet review!"
M. Medina Hernandez
July 26, 2025
"Thank you Shelly Padilla and especially Elizabeth for talking to me and helping me find the service I needed. Very satisfied and happy to do business with you."
"Thank you, M. Medina Hernandez! I'm delighted to hear that you had a positive experience with our office. We are grateful for your kind words and are happy to have assisted you in finding the right service. We look forward to continuing to serve you. Let us know if there's anything else we can do for you!"
Jessica Menjivar
July 2, 2025
"Thank you Shelly and team members to make my process easy and fast! I moved my policies from GA to CA and this agency’s been amazing to work with 👏🏻 GREAT CUSTOMER SERVICE ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Alexis & Elizabeth thank you for your great attention"
"Hello Jessica, I am excited to welcome you to the Shelly Padilla agency. We appreciate your business and look forward to serving you and your family. "
Arturo Huerta
April 4, 2025
"Working with Shelly and Diana has been a pleasurable experience. The professionalism is second to none. I recommend getting a quote from Shelly or Diana. Thank you again ladies."
"Thank you, Arturo, for your wonderful feedback! I'm so happy to hear that you had a pleasurable experience with our team. We are truly dedicated to providing top-notch service. If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to help!"
Andrea Velazquez
February 27, 2025
"Amazing staff! And in most amazing is Shelly! I have known her for about 2 years and she is an amazing person! She’s so giving and focused on setting amazing examples to the younger generations! She has been there for both of my sons! Goes above and beyond for them when she doesn’t have to but out of the goodness of her heart she motivates them and gives them great advise at they grow! What better than not only helping people with their insurances but giving back to the community anytime she can! Sending hugs to you Shelly! You are amazing and the staff in your office as well!"
"Aww Andrea. You made me tear! Thank you for your kind words !! I love what I do and giving back is so important to me. Thank you supporting my business. I am so honored to be able to see your boys growth. "
Chris F
February 26, 2025
"Shelly and her staff are hardworking and committed to providing great service. They will help you find the right plan and solution to keep you and your family with the security you need."
"Thank you Chris for taking the time to write such a wonderful about the Shelly Padilla State Farm agency. We offer auto and life insurance and our products are tailored for your specific needs. We pride ourselves on excellent customer service. "
Jeff Parker
February 13, 2025
"Alexis and Diana are fantastic! We have a complicated situation where we keep a vehicle (for work) in a different state than where we live. The vehicle requires a separate policy but since we have many State Farm products in our home state, they were able to write this individual auto policy including all discounts from our other policies in another state. Several other companies said this was not possible, but with coordination from our home state agent, along with Alexis and Diana, they handled it flawlessly. Having a personal connection with your agents is so important and way better than just clicking a few buttons to get cut-rate insurance from other companies. Besides, State Farm still has some of the best rates around, and the service to back it."
"Thank you so much Jeff for taking your time to write such a wonderful review and about Alexis and Diana. We are here to provide excellent customer service. "
Froylan Fuentes
February 8, 2025
"Exelente servicio me gusta como lo atienden sigan asi como lo estan haciendo"
"Thank you for your 5-star review. Gracias por tu bonitas palabras. "
Michelle Rosales
February 6, 2025
"I recently had an outstanding experience with a service that truly exceeded my expectations. From the moment I reached out, the customer service was exceptional. The staff were friendly, knowledgeable, and eager to assist with any questions I had. They went above and beyond to ensure that my needs were met promptly and efficiently. Overall, it was a seamless and pleasant experience, and I would highly recommend this service to anyone looking for reliable and excellent customer care."
"Thank you for taking your time to write such a wonderful review about The Shelly Padilla State Farm Insurance agency. We appreciate your business and are here to serve our communities. "
Cat Medina
February 5, 2025
"I recently visited State Farm insurance Shelly Padilla, and I couldn't be happier with the service I received. From the moment I walked in, I was greeted warmly by the friendly receptionist. The office has a welcoming atmosphere, and I felt comfortable right away. The insurance agent I worked with was incredibly knowledgeable and took the time to understand my specific needs. They explained my options clearly and helped me find the best coverage at a reasonable price. I never felt rushed or pressured into making a decision, which I really appreciated. Throughout the process, the staff was professional, responsive, and genuinely cared about helping me. They even followed up after my policy was in place to ensure I had everything I needed and to answer any additional questions. I highly recommend Shelly Padilla State Farm agency to anyone in need of insurance services. Their commitment to customer satisfaction and attention to detail truly set them apart from other insurance offices I've dealt with in the past."
"Thank you for writing such a wonderful review. We appreciate your business and we are here to serve our communities. "
Rosario pelagio
January 29, 2025
"Mil gracias!!! Diana por ayudar me con mi application de mi seguro de vida. Me gustó mucho tu tension desde el primer dia q hablamos …"
"Gracias Rosario por tu bonitas palabras de Diana. "
Jorge Rivera
January 18, 2025
"Amazing service quick and detailed gave me options and what it was and what was my coverage def recommend it Diana was an amazing help thanks again"
"Thank you Jorge for writing such a wonderful review about Diana and the Araceli Padilla State Farm Agency service. We are here to service our customers with excellent service and education. We appreciate you "
Pablo Cruz
December 26, 2024
"Muy buen servicio son muy amables..te brindan información muy detallada…Diana Muchas gracias por toda la ayuda que me brindó Dios me la bendiga siempre ☺️☺️☺️"
"Gracias Pablo por tu bonitas palabras. También te apreciamos. "
Josefina Garc
December 21, 2024
"Excelente servicio y atencion del agente nos ayudo mucho gracias."
"Gracias por tu bonitas palabras "
Joshua Colin
December 21, 2024
"Thank you Diana for helping me to get my life insurance.Very good service"
"Thank you for taking your time to write such a very thoughtful review. Diana is amazing. We are so happy that we were able to protect your family. "
Esperanza silva
December 11, 2024
"Diana Bello Exelente servicio"
"Gracias por tu bonitas palabras de Diana. "
Rick Ginsburg
December 7, 2024
"Shelly took over the office and the various policies from my previous agent, who had retired. Both Shelly and her staff were immediately responsive, efficient, and friendly and polite . The issues were addressed and resolved in less than 24 hours. 5 stars, checked all the boxes,, no question about that"
"Wow, thank you Rick for taking the time to write such a wonderful review about my agency and my team. We are so happy we have provided excellent service. We appreciate your business as well. "
Javier Oropeza
December 3, 2024
"They where super helpful and knowledgeable and where to help me out super quickly"
"Thank you Javier for your 5 star review for Shelly Padilla State Farm agency. We are grateful that we were able to help you so quickly. We pride ourselves on excellent customer service. "
Norma Lopez
November 8, 2024
"Gracias Diana Bello por la sugerencia de abrir e invertir en US Bank"
"Gracias Norma por tu bonitas palabras. "
Sebastian Delgado
November 1, 2024
"Buen Servicio!"
"Muchas gracias. "
Darren Benton
October 24, 2024
"Wonderful service would recommend 100%"
"Thank you Darren for taking the time to give Shelly Padilla State Farm insurance a 5 star review. We are here to serve you with all your auto, home, life and insurance questions. "
Yesenia Rocha
October 7, 2024
"Hello just wanted to let you everyone know that Diana is the best agent I have ever worked with she’s so helpful and always available to help me with anything that I need is been a great experience"
"Thank you Yesenia for writing such a wonderful review about Diana and her service. State Farm Shelly Padilla agency is here to provide you with excellent service. "