State Farm® Insurance Agent Shelly Padilla
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Nancy Ruvalcaba
February 24, 2026
"“Getting life insurance felt overwhelming at first, but Alexis Padilla made everything simple and easy to understand. I never felt pressured, and all my questions were answered with patience and care. Knowing my family will be taken care of means everything to me. I’m so glad I worked with Alexis!
“I highly recommend reaching out to Alexis for your family’s life insurance needs. She is knowledgeable, patient, and truly cares about helping you find the right coverage.
Thanks you once again for your help and support Alexis 🙏"
"Nancy, thank you for sharing your experience! I'm happy to hear that Alexis was able to make the process simple and stress-free for you. Your family's peace of mind is our priority, and it's wonderful to know you felt supported throughout. If you need anything else, feel free to reach out!"
Jay Pag-ong
February 16, 2026
"We have been with shelley and elizabeth for a long time. They are always very helpful and very fast whenever we need changes done to our policy! Couldnt ask for a better Rep!!"
"Thank you, Jay, for your wonderful feedback! I'm delighted to know that Elizabeth & I have been consistently helpful and efficient with your policy needs. We truly appreciate your loyalty and are here to assist you anytime. Let us know if there's anything else we can do for you!"
Macda Kirstos
February 12, 2026
"Elizabeth amazing easy and great coverage"
"Thank you, Macda! I'm happy to hear that Elizabeth provided you with an easy and great coverage experience. Our team is dedicated to making sure you have the best service possible. Let us know if there's anything else we can do for you!"
Jasmin Montero
February 11, 2026
"I needed an urgent request for a physical insurance card and they accommodated me so quickly without hesitation! Response was within minutes! Great customer service! So happy to have Shelly as my agent and shout out to her staff as well! Thank you!"
"Thank you, Jasmin! I'm glad we could assist you promptly with your insurance card request. It's wonderful to know you're happy with our service. If you ever need anything else, feel free to reach out!"
Argelia Rosas
February 4, 2026
"Excellent assistance"
"Argelia, thank you for your wonderful feedback! I'm happy to know you received excellent assistance. If there's anything else you need, feel free to reach out anytime."
olivia alvarez
February 4, 2026
"• “Highly recommended! Great customer service and very helpful staff.”"
"Thank you, Olivia! I'm happy to hear that you found our customer service and staff helpful. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
jasmine ruiz
January 8, 2026
"Great service"
"Thank you, Jasmine! I'm happy you had a great experience with our service. If you ever need anything else, feel free to reach out!"
Vanessa Gamez
January 3, 2026
"Great support on getting insured, very helpful and friendly. Thank you Elizabeth for helping and answering any questions needed."
"Thank you, Vanessa! I'm happy to hear that Elizabeth provided you with such helpful and friendly support. Our team is dedicated to making the insurance process smooth and informative. If you have any more questions or need assistance in the future, feel free to reach out!"
EJ 47
November 25, 2025
"I needed help with an auto policy payment. The young lady was courteous and very helpful. I appreciated the excellent service I received from her"
"Thank you! I'm happy to hear that our team member provided you with courteous and helpful service for your policy payment. We always aim to deliver excellent service to our customers. Let us know if there's anything else we can assist you with!"
Ivan Aguilar
November 12, 2025
"the agents are so nice and helpful
shelly padilla does an amazing job 100% recommended"
"Thank you, Ivan! I'm happy to hear that you found our team nice and helpful. Our entire office is dedicated to providing excellent service. We appreciate your recommendation! Let us know if there's anything else we can assist you with."
Silvia Ayala
October 30, 2025
"I have been with State Farm since 2016. Eli has been a huge asset in helping us with our insurance in all aspects. She is always available and the team is great and keeping us knowledgeable about the products and services"
"Silvia, thank you for your wonderful feedback! I'm so happy to hear that Eli and our team have been a valuable resource for your insurance needs since 2016. We’re committed to keeping you informed and supported. Let us know if there's anything else we can assist you with!"
Eva Esther Ramirez
October 27, 2025
"When I joined StateFarm for my auto insurance it has nothing but a pleasure. Diana is so professional and very helpful."
"Eva Esther, thank you for your wonderful feedback! I'm happy to know that your experience with our office has been enjoyable. Diana is indeed a valuable part of our team, and I'm glad she could assist you professionally. If you ever have more questions or need further assistance, feel free to reach out!"
Kathy Munoz
October 18, 2025
"Elizabeth did an amazing job getting my siblings and I a life insurance. Scheduling an appointment with her was fast and easy. Highly recommend."
"Kathy, thank you for your wonderful feedback! I'm happy to hear that Elizabeth made the process of getting insurance smooth and efficient for you and your siblings. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Alejandro Munoz
October 18, 2025
"Elizabeth was very helpful and explained everything so well .. great person to work with !"
"Alejandro, thank you for your feedback! I'm happy to hear that Elizabeth was able to assist you effectively and provide clear explanations. We appreciate your kind words and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Marizabel Muñoz
October 18, 2025
"Best costumer service really helpfully answer all our questions"
"Thank you, Marizabel! I'm happy to hear that you found our customer service helpful and that we could answer all your questions. We’re always here to assist you with anything you need!"
fknn jenn
October 8, 2025
"amazing customer service! Elizabeth is the best!! She has helped me a lot with so much!"
"Thank you, fknn jenn! I'm so happy to hear about your positive experience with Elizabeth. She truly is a valuable part of our team and always goes above and beyond to assist our customers. If there's anything else you need, feel free to reach out!"
Ed Hidalgo
September 30, 2025
"Shelly was very informative regarding options within the insurance industry. It’s a good thing to have an agent on your side."
"Thank you, Ed! I'm happy to hear that Shelly provided you with valuable information about your insurance options. Having an agent you can rely on makes all the difference. If you have any more questions or need further assistance, feel free to reach out!"
martha pineda
September 23, 2025
"Everyone is super nice and knowledgeable"
"Thank you, Martha! I'm happy to know you found our team both friendly and knowledgeable. We’re committed to providing excellent service every step of the way. Let us know if there's anything else we can assist you with!"
Luis Catalan
September 23, 2025
"Thank you for your time and help. Great service. Go see Shelly."
"Luis, thank you for your kind words! I'm happy to hear you received great service. We appreciate your recommendation. Let us know if there's anything else we can assist you with!"
Brenda Cantoran
September 23, 2025
"Great service. Go see Shelly Padilla"
"Thank you, Brenda! I'm happy you had a great experience with our service. Our team is always here to assist you with your insurance needs. Let us know if there's anything else we can do for you!"
Josh Ayala
September 20, 2025
"We partner with our agent Shelly Padilla/Statefarm for both our home and auto insurance, and the experience has been nothing short of outstanding. From the very beginning, their team has been professional, responsive, and genuinely helpful. They took the time to understand our needs and offered coverage options that were not only comprehensive but also competitively priced.
What truly sets this agency apart is their exceptional customer service. Whether it’s answering questions, handling policy changes, or guiding us through a claim, their representatives are always friendly, knowledgeable, and efficient. It’s clear they care about their clients and are committed to providing real peace of mind.
The coverage is solid, with clear terms and no hidden surprises. We feel confident knowing our home and vehicles are well protected by a provider we trust.
I highly recommend Shelly Padillas agency to anyone looking for reliable, top-tier insurance with a personal touch."
"Josh, thank you for your kind words. We truly appreciate your trust in State Farm Shelly Padilla insurance and my team. We are here to serve you and your family. "
Juan Lopez
September 19, 2025
"Go see Shelly Padilla. Thank you for your great customer service"
"Thank you, Juan! I'm happy you appreciated the customer service from us. We're committed to providing excellent support. Let us know if you need anything else!"
Flor Villalobos
September 18, 2025
"Soy cliente de state farm por más de 25 años y en mi reciente experiencia con Araceli fue lo más fácil y claro de entender! Ella me explicó los términos y condiciones de una manera clara y respondió a mis dudas con respeto y honestidad!!! Su equipo de trabajo son atentas y rápidas en responder cuando les llamo por una consulta."
"¡Gracias, Flor! Me alegra saber que tu experiencia con Araceli fue tan positiva y que nuestro equipo pudo asistirte de manera clara y rápida. Estamos comprometidos a ofrecer siempre un servicio excepcional. ¡No dudes en contactarnos si necesitas algo más!"
laureano Gomez
September 18, 2025
"My family ate with State Farm’s insurance for years.. we love their prices. As well for the customer service team well presented when you walk in there office.."
"Thank you, Laureano! I'm happy to know that your family has been satisfied with our prices and the service from our team. We always aim to provide a welcoming experience when you visit our office. If there's anything else you need, feel free to reach out!"
Juan carreto
September 18, 2025
"Excelente servicio. Gracias."
"¡Gracias, Juan! Me alegra que estés satisfecho con nuestro servicio. Estamos aquí para ayudarte con cualquier cosa que necesites. ¡Gracias por elegirnos!"