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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Hector Medina

February 23, 2023

5  out of  5 rating by Hector Medina
"Excellent customer service and support! Elizabeth M. was able to quickly help me and provide expert information. Highly recommend Shelly Padilla State Farm insurance!"

Veronica Martinez

February 9, 2023

5  out of  5 rating by Veronica Martinez
"I am very happy with the customer service and support that i got from the agent Diana. She was always available when I had questions and her response was quickly."

giselle blanco

February 8, 2023

5  out of  5 rating by giselle blanco
"Great customer service. Leave your liabilities in the hands of State Farm! Thank you Shelly & Elizabeth!"

Roberto Cortez

January 24, 2023

5  out of  5 rating by Roberto Cortez
"(Translated by Google) Diana is very kind, she has a very nice way of attending to the client, all the doubts that she had, she explained to me step by step, how good that she attended me because I was very satisfied with the service that she gave me, thanks to Diana, for the excellent treatment that you gave me. (Original) Diana es muy amable tiene una manera muy Bonita de atender al cliente todas Las dudas que tenia me Las esplico paso apaso que bueno que me atendio por que me quede muy satisfecho con El servicio que me brindo gracia Diana por El exelente trato que medistes"

Spanky Dog

January 20, 2023

5  out of  5 rating by Spanky Dog
"Very helpful always when I call to make payment and also very nice workers."

Victor Lopez

December 20, 2022

5  out of  5 rating by Victor Lopez
"Thanks to Elizabeth M help I am now a satisfied customer with my insurance. She has a great customer service attitude. Thanks for everything."

A Stubblefield

December 6, 2022

5  out of  5 rating by A Stubblefield
"Excellent service!! Very communicative."

Joey Bello

December 1, 2022

5  out of  5 rating by Joey Bello
"Diana was the most helpful person. Help me set up my life insurance the easiest way possible. Thank you Diana for the help. 10/10 would recommend."

Jaime Teran

November 30, 2022

5  out of  5 rating by Jaime Teran
"Shelly is the very best! She is an experienced and knowledgeable insurance professional and always goes above and beyond to help clients make the best informed decision. I highly recommend her and her team! You will not be disappointed."

Bill Clark

November 30, 2022

5  out of  5 rating by Bill Clark
"Shelly and her team are the best in the business. They truly care about their clients."

Renato Lorenzo

November 29, 2022

5  out of  5 rating by Renato Lorenzo
"State Farm Insurance is the best life insurance company. Shelly explained options very well. She is so knowledgeable,intelligent and kind. I highly recommend her"

Saul Lua

November 8, 2022

5  out of  5 rating by Saul Lua
"Amazing customer service and professionalism! I highly recommend Shelly Padilla State Farm for your home and car insurance needs. Special shout out to Elizabeth for her expertise and in-depth explanations on home and car insurance, which was essential in helping me decide which policy works best for me."

Stephanie Gomez

November 4, 2022

5  out of  5 rating by Stephanie Gomez
"I have been with Shelly’s office for a few years now & I’ve had a great experience so far. Her in office team has always been a pleasure to speak to, they’ve been very attentive and they all have great communication skills. I’ve always received prompt answers to any questions/concerns that I’ve had. I recently acquired life insurance thru State Farm & Diana helped me thru the entire process. She was very communicative by reaching out thru a phone call or via text to either check in or answer my questions. Would definitely recommend this State Farm location, ask for Diana, you won’t be disappointed!"

Luis Robles

October 6, 2022

5  out of  5 rating by Luis Robles
"I am so happy that I switched my insurances to State Farm Insurance. Shelly took her time reviewing all my policies. She helped me understand the importance of each coverage. Her staff is very friendly and her office culture is welcoming and inviting. I would give her 100 stars if I could."

Julio Ramirez

September 8, 2022

5  out of  5 rating by Julio Ramirez
"Diana and her team are awesome! Always there to help when you need them. Fast and friendly!"

susan rodriguez-mercado

August 22, 2022

5  out of  5 rating by susan rodriguez-mercado
"I want to start by saying that We have been clients of Shely for about 3 years or so,she is in charge of our cars insurance,And life insurance policy,Elizabeth is my go to girl,every time i need A quote,so professionnal,so detailed oriented,she is just so great! I’m sure a great asset to this office! Thank you to both for taking care of us!"

Ceccy Lopez

August 22, 2022

5  out of  5 rating by Ceccy Lopez
"Shelly and her team are wonderful, helpful and knowledgeable. I highly recommend Shelly Padilla Agency for their excellent customer service and professionalism. Thank you Elizabeth Muñoz for your help and for being always so friendly and kind."

gladys yanez

August 10, 2022

5  out of  5 rating by gladys yanez
"(Translated by Google) A great experience with incredibly kind and effective people thanks for an excellent attention Diana extraordinary !!! (Original) Una gran experiencia con personas increíblemente gentiles y efectivas gracias por una excelente atención Diana extraordinaria!!!"

Vanessa Ramirez

August 10, 2022

5  out of  5 rating by Vanessa Ramirez
"Above and Beyond costumer service, completely satisfied with the attentive service to our needs. Wonderful State Farm representatives. Thank you."

Maria Melchor

August 10, 2022

5  out of  5 rating by Maria Melchor
"Great customer service, very friendly and helpful. Highly recommended, thank you Diana Bello for helping me get my car and home insurance, she explained everything thing I needed to know. She's always very helpful and professional when ever I have any questions regarding my policy."

Brendea “Ariesb0716aas” Álvarez

August 2, 2022

5  out of  5 rating by Brendea “Ariesb0716aas” Álvarez
"(Translated by Google) Diana Bello Thank you very much for your kindness, your patience and your help in finding an insurance that adapted to my needs, I am 💯% satisfied with the service you gave me a thousand thanks 👍 (Original) Diana Bello muchísimas Gracias por tu amabilidad, tu paciencia y tu ayuda para poder encontrar un seguro que se adaptó a mi necesidad, estoy 💯% satisfecho con el servicio que me brindaste mil gracias 👍"

Ron R.

July 15, 2022

5  out of  5 rating by Ron R.
"I had a great experience with State Farm. Elizabeth was professional, responsive and made the process of applying for life insurance super easy. Can not recommend them enough. You will not be disappointed!"

Judy Gonzales

June 23, 2022

5  out of  5 rating by Judy Gonzales
"Elizabeth M was a pleasure to speak to. She resolved my issue handling my problem in a businesslike manner . She was very knowledgeable and was able to answer all of my questions. She is to be highly commended and is a true asset to Shelly Padilla and her team."


June 3, 2022

5  out of  5 rating by Kakashi
"Elizabeth Muñoz helped me realize the importance of life insurance she told me the benefits of getting it so I did. She also helped me out on motorcycle insurance and how much it would cost monthly, im planning to get one in the future. She’s very helpful and kind."

Michael Cardenas

June 3, 2022

5  out of  5 rating by Michael Cardenas
"Elizabeth Muñoz and her coworker Elizabeth as well were both very professional and helpful through the process of getting insurance. They walked me through everything I need to know about getting insurance for my vehicle I would recommend them to everyone I know."