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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Argelia Rosas

Argelia Rosas

February 4, 2026

5  out of  5
rating by Argelia Rosas
"Excellent assistance"
We responded:
"Argelia, thank you for your wonderful feedback! I'm happy to know you received excellent assistance. If there's anything else you need, feel free to reach out anytime."
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olivia alvarez

February 4, 2026

5  out of  5
rating by olivia alvarez
"• “Highly recommended! Great customer service and very helpful staff.”"
We responded:
"Thank you, Olivia! I'm happy to hear that you found our customer service and staff helpful. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
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jasmine ruiz

January 8, 2026

5  out of  5
rating by jasmine ruiz
"Great service"
We responded:
"Thank you, Jasmine! I'm happy you had a great experience with our service. If you ever need anything else, feel free to reach out!"
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Vanessa Gamez

January 3, 2026

5  out of  5
rating by Vanessa Gamez
"Great support on getting insured, very helpful and friendly. Thank you Elizabeth for helping and answering any questions needed."
We responded:
"Thank you, Vanessa! I'm happy to hear that Elizabeth provided you with such helpful and friendly support. Our team is dedicated to making the insurance process smooth and informative. If you have any more questions or need assistance in the future, feel free to reach out!"
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EJ 47

November 25, 2025

5  out of  5
rating by EJ 47
"I needed help with an auto policy payment. The young lady was courteous and very helpful. I appreciated the excellent service I received from her"
We responded:
"Thank you! I'm happy to hear that our team member provided you with courteous and helpful service for your policy payment. We always aim to deliver excellent service to our customers. Let us know if there's anything else we can assist you with!"
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Ivan Aguilar

November 12, 2025

5  out of  5
rating by Ivan Aguilar
"the agents are so nice and helpful shelly padilla does an amazing job 100% recommended"
We responded:
"Thank you, Ivan! I'm happy to hear that you found our team nice and helpful. Our entire office is dedicated to providing excellent service. We appreciate your recommendation! Let us know if there's anything else we can assist you with."
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Silvia Ayala

October 30, 2025

5  out of  5
rating by Silvia Ayala
"I have been with State Farm since 2016. Eli has been a huge asset in helping us with our insurance in all aspects. She is always available and the team is great and keeping us knowledgeable about the products and services"
We responded:
"Silvia, thank you for your wonderful feedback! I'm so happy to hear that Eli and our team have been a valuable resource for your insurance needs since 2016. We’re committed to keeping you informed and supported. Let us know if there's anything else we can assist you with!"
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Eva Esther Ramirez

October 27, 2025

5  out of  5
rating by Eva Esther Ramirez
"When I joined StateFarm for my auto insurance it has nothing but a pleasure. Diana is so professional and very helpful."
We responded:
"Eva Esther, thank you for your wonderful feedback! I'm happy to know that your experience with our office has been enjoyable. Diana is indeed a valuable part of our team, and I'm glad she could assist you professionally. If you ever have more questions or need further assistance, feel free to reach out!"
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Kathy Munoz

October 18, 2025

5  out of  5
rating by Kathy Munoz
"Elizabeth did an amazing job getting my siblings and I a life insurance. Scheduling an appointment with her was fast and easy. Highly recommend."
We responded:
"Kathy, thank you for your wonderful feedback! I'm happy to hear that Elizabeth made the process of getting insurance smooth and efficient for you and your siblings. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Alejandro Munoz

October 18, 2025

5  out of  5
rating by Alejandro Munoz
"Elizabeth was very helpful and explained everything so well .. great person to work with !"
We responded:
"Alejandro, thank you for your feedback! I'm happy to hear that Elizabeth was able to assist you effectively and provide clear explanations. We appreciate your kind words and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Marizabel Muñoz

Marizabel Muñoz

October 18, 2025

5  out of  5
rating by Marizabel Muñoz
"Best costumer service really helpfully answer all our questions"
We responded:
"Thank you, Marizabel! I'm happy to hear that you found our customer service helpful and that we could answer all your questions. We’re always here to assist you with anything you need!"
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fknn jenn

October 8, 2025

5  out of  5
rating by fknn jenn
"amazing customer service! Elizabeth is the best!! She has helped me a lot with so much!"
We responded:
"Thank you, fknn jenn! I'm so happy to hear about your positive experience with Elizabeth. She truly is a valuable part of our team and always goes above and beyond to assist our customers. If there's anything else you need, feel free to reach out!"
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Ed Hidalgo

September 30, 2025

5  out of  5
rating by Ed Hidalgo
"Shelly was very informative regarding options within the insurance industry. It’s a good thing to have an agent on your side."
We responded:
"Thank you, Ed! I'm happy to hear that Shelly provided you with valuable information about your insurance options. Having an agent you can rely on makes all the difference. If you have any more questions or need further assistance, feel free to reach out!"
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martha pineda

September 23, 2025

5  out of  5
rating by martha pineda
"Everyone is super nice and knowledgeable"
We responded:
"Thank you, Martha! I'm happy to know you found our team both friendly and knowledgeable. We’re committed to providing excellent service every step of the way. Let us know if there's anything else we can assist you with!"
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Luis Catalan

September 23, 2025

5  out of  5
rating by Luis Catalan
"Thank you for your time and help. Great service. Go see Shelly."
We responded:
"Luis, thank you for your kind words! I'm happy to hear you received great service. We appreciate your recommendation. Let us know if there's anything else we can assist you with!"
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Brenda Cantoran

September 23, 2025

5  out of  5
rating by Brenda Cantoran
"Great service. Go see Shelly Padilla"
We responded:
"Thank you, Brenda! I'm happy you had a great experience with our service. Our team is always here to assist you with your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Josh Ayala

Josh Ayala

September 20, 2025

5  out of  5
rating by Josh Ayala
"We partner with our agent Shelly Padilla/Statefarm for both our home and auto insurance, and the experience has been nothing short of outstanding. From the very beginning, their team has been professional, responsive, and genuinely helpful. They took the time to understand our needs and offered coverage options that were not only comprehensive but also competitively priced. What truly sets this agency apart is their exceptional customer service. Whether it’s answering questions, handling policy changes, or guiding us through a claim, their representatives are always friendly, knowledgeable, and efficient. It’s clear they care about their clients and are committed to providing real peace of mind. The coverage is solid, with clear terms and no hidden surprises. We feel confident knowing our home and vehicles are well protected by a provider we trust. I highly recommend Shelly Padillas agency to anyone looking for reliable, top-tier insurance with a personal touch."
We responded:
"Josh, thank you for your kind words. We truly appreciate your trust in State Farm Shelly Padilla insurance and my team. We are here to serve you and your family. "
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Juan Lopez

September 19, 2025

5  out of  5
rating by Juan Lopez
"Go see Shelly Padilla. Thank you for your great customer service"
We responded:
"Thank you, Juan! I'm happy you appreciated the customer service from us. We're committed to providing excellent support. Let us know if you need anything else!"
Profile photo of Flor Villalobos

Flor Villalobos

September 18, 2025

5  out of  5
rating by Flor Villalobos
"Soy cliente de state farm por más de 25 años y en mi reciente experiencia con Araceli fue lo más fácil y claro de entender! Ella me explicó los términos y condiciones de una manera clara y respondió a mis dudas con respeto y honestidad!!! Su equipo de trabajo son atentas y rápidas en responder cuando les llamo por una consulta."
We responded:
"¡Gracias, Flor! Me alegra saber que tu experiencia con Araceli fue tan positiva y que nuestro equipo pudo asistirte de manera clara y rápida. Estamos comprometidos a ofrecer siempre un servicio excepcional. ¡No dudes en contactarnos si necesitas algo más!"
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laureano Gomez

September 18, 2025

5  out of  5
rating by laureano Gomez
"My family ate with State Farm’s insurance for years.. we love their prices. As well for the customer service team well presented when you walk in there office.."
We responded:
"Thank you, Laureano! I'm happy to know that your family has been satisfied with our prices and the service from our team. We always aim to provide a welcoming experience when you visit our office. If there's anything else you need, feel free to reach out!"
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Juan carreto

September 18, 2025

5  out of  5
rating by Juan carreto
"Excelente servicio. Gracias."
We responded:
"¡Gracias, Juan! Me alegra que estés satisfecho con nuestro servicio. Estamos aquí para ayudarte con cualquier cosa que necesites. ¡Gracias por elegirnos!"
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Marcelo Tapia

September 18, 2025

5  out of  5
rating by Marcelo Tapia
"Gracias shelly por tu ayuda y por explicarme los servicios"
We responded:
"¡Gracias, Marcelo! Me alegra que Shelly haya podido ayudarte y explicarte los servicios. Estamos aquí para cualquier cosa que necesites. ¡Gracias por elegirnos!"
Profile photo of Oscar Zelaya

Oscar Zelaya

September 18, 2025

5  out of  5
rating by Oscar Zelaya
"Thank you Shelly and staff for a wonderful experience. Highly recommend switching over to State Farm"
We responded:
"Oscar, thank you for your kind words! I'm happy to know you had a wonderful experience with us. Your recommendation means a lot. Let us know if there's anything else we can assist you with!"
Profile photo of Michael Zelaya

Michael Zelaya

September 18, 2025

5  out of  5
rating by Michael Zelaya
"Shelly and her staff are fun and easy to work with. Great customer service"
We responded:
"Thank you, Michael! I'm happy to hear that you enjoyed working with our team. We strive to make every interaction pleasant and are grateful for your kind words. Let us know if there's anything else we can do for you!"
Profile photo of Celest Zelaya

Celest Zelaya

September 18, 2025

5  out of  5
rating by Celest Zelaya
"Great office!!!! The entire staff is very knowledgeable."
We responded:
"Thank you, Celest! I'm happy to hear that you found our team knowledgeable. We strive to provide excellent service to all our customers. Let us know if there's anything else we can assist you with!"