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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Isaac's Lifestyle

Isaac's Lifestyle

August 5, 2026

5  out of  5
rating by Isaac's Lifestyle
"She was very helpful and understanding and checked up on us even after we got everything sorted out"
We responded:
"Thank you! I'm happy to hear that you felt supported and understood throughout the process. It's important to us to follow up and make sure everything is going smoothly. We're always here if you need anything else!"
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Miriam Sanchez

July 30, 2026

5  out of  5
rating by Miriam Sanchez
"Shelly Padilla has been my insurance agent since I got my first car and she has always provided exceptional service. She is professional, knowledgeable, responsive and truly cares about her clients. She has helped me with both my auto insurance and now my life insurance, always making the process easy and stress-free. I highly recommend Shelly to anyone looking for a reliable insurance agent!"
We responded:
"Thank you, Miriam! I'm really happy to hear that you've had such a positive experience with our office over the years. It's great to know that we've been able to make your insurance needs easy and stress-free. Your recommendation means a lot to us. We're always here if you need anything else!"
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Octaviano Magana

July 28, 2026

5  out of  5
rating by Octaviano Magana
"Shelly has been so helpful ,very knowledgeable about all policies and this firm is your go to if your looking for a great agent me and my family are very satisfied with shelly and her always welcoming us with a smile also very attentive. Thanks shelly keep up the good work."
We responded:
"Octaviano, thank you for taking the time to leave us a review! I'm happy to hear that you and your family are satisfied with the service and support you've received. It's always a pleasure to welcome you with a smile and ensure you have the information you need. We're here for you anytime, so feel free to reach out if you need anything else!"
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Alyssa Padilla

July 24, 2026

5  out of  5
rating by Alyssa Padilla
"I’ve been with Shelly Padilla–State Farm for more than five years, and their customer service has always been outstanding. Whether I have a quick question or need help with a policy update, they respond promptly and professionally. My husband and I trust them with our home and auto insurance, and any changes to our vehicles are handled immediately. I’m thankful for their dependable service and the peace of mind they provide."
We responded:
"Thank you, Alyssa, for your wonderful review! I'm so happy to hear that you've been satisfied with our service over the years. It's great to know that you and your husband feel confident with us handling your insurance needs. We're here to provide you with peace of mind and dependable service. Let us know if we can help with anything else!"
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Clark Miller

June 19, 2026

5  out of  5
rating by Clark Miller
"Sally Padilla's office is awesome the women that work here are very professional and courteous I give them a thumbs up."
We responded:
"Clark, thank you for taking the time to leave us a review! I'm happy to hear that you find our team professional and courteous. We appreciate your support!"
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Josefina Armenta Equihua

May 19, 2026

5  out of  5
rating by Josefina Armenta Equihua
"Gracias , Un amor de servicio. Estoy encantada con State Farm"
We responded:
"¡Gracias, Josefina! Me alegra saber que estás encantada con nuestro servicio. Estamos aquí para ayudarte con lo que necesites. ¡Gracias por elegirnos!"
Profile photo of Carlos Bal

Carlos Bal

May 12, 2026

5  out of  5
rating by Carlos Bal
"The customer service is excellent; everyone who works there is friendly and always goes above and beyond to assist the customer. The policy prices are the lowest I have found. Thank you, Araceli, Diana, Elizabeth, and Michell, for your great work."
We responded:
"Carlos, thank you for your wonderful feedback! I'm glad to know our team provided you with excellent service and competitive policy prices. We always aim to go above and beyond for our customers. If you need anything else, feel free to reach out!"
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Eugenia Balbuena

May 8, 2026

5  out of  5
rating by Eugenia Balbuena
"They are excellent people, always there to help you in any situation. Excellent prices and everyone answers the phone. How can I help you? And they do help. I am very happy with their services and very competitive prices."
We responded:
"Thank you, Eugenia! I'm glad to hear that you're happy with our services and find our prices competitive. Our team is dedicated to being there for you whenever you need us. If there's anything else we can do for you, just let us know!"
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alma sarabia

May 8, 2026

5  out of  5
rating by alma sarabia
"Son muy amables y muy buena azeguranza si responden cuando se nececita"
We responded:
"¡Gracias, Alma! Me alegra saber que estás satisfecha con nuestro servicio y que hemos podido responder a tus necesidades. Siempre estamos aquí para ayudarte. ¡Gracias por elegirnos!"
Profile photo of Rafael Mendoza

Rafael Mendoza

May 7, 2026

5  out of  5
rating by Rafael Mendoza
"Por su amivillidad siempre que los necesitamos y sus precios más bajos"
We responded:
"¡Gracias, Rafael! Estoy muy contenta de que hayas encontrado nuestros precios competitivos y que nuestro equipo haya sido amable cuando lo necesitaste. Siempre estamos aquí para ayudarte con lo que necesites. ¡Gracias por elegirnos!"
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Mario Campos

April 20, 2026

5  out of  5
rating by Mario Campos
"Amazing people at this office. Very helpful and patient with my thousands of questions. They fully explain in detail what they are selling you and make sure you understand every inch of it. They are all about customer experience and customer service.
Shout out to Elizabeth for helping me.
Thank you guys."
We responded:
"Thank you, Mario! I'm so happy to hear about your positive experience with our office. Elizabeth and the team are dedicated to ensuring our customers feel informed and valued. We appreciate your kind words and are here for any future questions you might have. Thanks for choosing us!"
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Dariela Almada

March 21, 2026

5  out of  5
rating by Dariela Almada
"Good customer service!"
We responded:
"Thank you, Dariela! I'm happy to know you appreciated our customer service. If there's anything else we can assist you with, feel free to reach out. Thanks for choosing us!"
Profile photo of Nancy Ruvalcaba

Nancy Ruvalcaba

February 24, 2026

5  out of  5
rating by Nancy Ruvalcaba
"“Getting life insurance felt overwhelming at first, but Alexis Padilla made everything simple and easy to understand. I never felt pressured, and all my questions were answered with patience and care. Knowing my family will be taken care of means everything to me. I’m so glad I worked with Alexis!

“I highly recommend reaching out to Alexis for your family’s life insurance needs. She is knowledgeable, patient, and truly cares about helping you find the right coverage.

Thanks you once again for your help and support Alexis 🙏"
We responded:
"Nancy, thank you for sharing your experience! I'm happy to hear that Alexis was able to make the process simple and stress-free for you. Your family's peace of mind is our priority, and it's wonderful to know you felt supported throughout. If you need anything else, feel free to reach out!"
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Jay Pag-ong

February 16, 2026

5  out of  5
rating by Jay Pag-ong
"We have been with shelley and elizabeth for a long time. They are always very helpful and very fast whenever we need changes done to our policy! Couldnt ask for a better Rep!!"
We responded:
"Thank you, Jay, for your wonderful feedback! I'm delighted to know that Elizabeth & I have been consistently helpful and efficient with your policy needs. We truly appreciate your loyalty and are here to assist you anytime. Let us know if there's anything else we can do for you!"
Profile photo of Macda Kirstos

Macda Kirstos

February 12, 2026

5  out of  5
rating by Macda Kirstos
"Elizabeth amazing easy and great coverage"
We responded:
"Thank you, Macda! I'm happy to hear that Elizabeth provided you with an easy and great coverage experience. Our team is dedicated to making sure you have the best service possible. Let us know if there's anything else we can do for you!"
Profile photo of Jasmin Montero

Jasmin Montero

February 11, 2026

5  out of  5
rating by Jasmin Montero
"I needed an urgent request for a physical insurance card and they accommodated me so quickly without hesitation! Response was within minutes! Great customer service! So happy to have Shelly as my agent and shout out to her staff as well! Thank you!"
We responded:
"Thank you, Jasmin! I'm glad we could assist you promptly with your insurance card request. It's wonderful to know you're happy with our service. If you ever need anything else, feel free to reach out!"
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Argelia Rosas

February 4, 2026

5  out of  5
rating by Argelia Rosas
"Excellent assistance"
We responded:
"Argelia, thank you for your wonderful feedback! I'm happy to know you received excellent assistance. If there's anything else you need, feel free to reach out anytime."
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olivia alvarez

February 4, 2026

5  out of  5
rating by olivia alvarez
"• “Highly recommended! Great customer service and very helpful staff.”"
We responded:
"Thank you, Olivia! I'm happy to hear that you found our customer service and staff helpful. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
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jasmine ruiz

January 8, 2026

5  out of  5
rating by jasmine ruiz
"Great service"
We responded:
"Thank you, Jasmine! I'm happy you had a great experience with our service. If you ever need anything else, feel free to reach out!"
Profile photo of Vanessa Gamez

Vanessa Gamez

January 3, 2026

5  out of  5
rating by Vanessa Gamez
"Great support on getting insured, very helpful and friendly. Thank you Elizabeth for helping and answering any questions needed."
We responded:
"Thank you, Vanessa! I'm happy to hear that Elizabeth provided you with such helpful and friendly support. Our team is dedicated to making the insurance process smooth and informative. If you have any more questions or need assistance in the future, feel free to reach out!"
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EJ 47

November 25, 2025

5  out of  5
rating by EJ 47
"I needed help with an auto policy payment. The young lady was courteous and very helpful. I appreciated the excellent service I received from her"
We responded:
"Thank you! I'm happy to hear that our team member provided you with courteous and helpful service for your policy payment. We always aim to deliver excellent service to our customers. Let us know if there's anything else we can assist you with!"
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Ivan Aguilar

November 12, 2025

5  out of  5
rating by Ivan Aguilar
"the agents are so nice and helpful
shelly padilla does an amazing job 100% recommended"
We responded:
"Thank you, Ivan! I'm happy to hear that you found our team nice and helpful. Our entire office is dedicated to providing excellent service. We appreciate your recommendation! Let us know if there's anything else we can assist you with."
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Silvia Ayala

October 30, 2025

5  out of  5
rating by Silvia Ayala
"I have been with State Farm since 2016. Eli has been a huge asset in helping us with our insurance in all aspects. She is always available and the team is great and keeping us knowledgeable about the products and services"
We responded:
"Silvia, thank you for your wonderful feedback! I'm so happy to hear that Eli and our team have been a valuable resource for your insurance needs since 2016. We’re committed to keeping you informed and supported. Let us know if there's anything else we can assist you with!"
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Eva Esther Ramirez

October 27, 2025

5  out of  5
rating by Eva Esther Ramirez
"When I joined StateFarm for my auto insurance it has nothing but a pleasure. Diana is so professional and very helpful."
We responded:
"Eva Esther, thank you for your wonderful feedback! I'm happy to know that your experience with our office has been enjoyable. Diana is indeed a valuable part of our team, and I'm glad she could assist you professionally. If you ever have more questions or need further assistance, feel free to reach out!"
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Kathy Munoz

October 18, 2025

5  out of  5
rating by Kathy Munoz
"Elizabeth did an amazing job getting my siblings and I a life insurance. Scheduling an appointment with her was fast and easy. Highly recommend."
We responded:
"Kathy, thank you for your wonderful feedback! I'm happy to hear that Elizabeth made the process of getting insurance smooth and efficient for you and your siblings. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"