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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Andrea Velazquez

Andrea Velazquez

February 27, 2025

5  out of  5
rating by Andrea Velazquez
"Amazing staff! And in most amazing is Shelly! I have known her for about 2 years and she is an amazing person! She’s so giving and focused on setting amazing examples to the younger generations! She has been there for both of my sons! Goes above and beyond for them when she doesn’t have to but out of the goodness of her heart she motivates them and gives them great advise at they grow! What better than not only helping people with their insurances but giving back to the community anytime she can! Sending hugs to you Shelly! You are amazing and the staff in your office as well!"
We responded:
"Aww Andrea. You made me tear! Thank you for your kind words !! I love what I do and giving back is so important to me. Thank you supporting my business. I am so honored to be able to see your boys growth. "
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Chris F

February 26, 2025

5  out of  5
rating by Chris F
"Shelly and her staff are hardworking and committed to providing great service. They will help you find the right plan and solution to keep you and your family with the security you need."
We responded:
"Thank you Chris for taking the time to write such a wonderful about the Shelly Padilla State Farm agency. We offer auto and life insurance and our products are tailored for your specific needs. We pride ourselves on excellent customer service. "
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Jeff Parker

February 13, 2025

5  out of  5
rating by Jeff Parker
"Alexis and Diana are fantastic! We have a complicated situation where we keep a vehicle (for work) in a different state than where we live. The vehicle requires a separate policy but since we have many State Farm products in our home state, they were able to write this individual auto policy including all discounts from our other policies in another state. Several other companies said this was not possible, but with coordination from our home state agent, along with Alexis and Diana, they handled it flawlessly. Having a personal connection with your agents is so important and way better than just clicking a few buttons to get cut-rate insurance from other companies. Besides, State Farm still has some of the best rates around, and the service to back it."
We responded:
"Thank you so much Jeff for taking your time to write such a wonderful review and about Alexis and Diana. We are here to provide excellent customer service. "
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Froylan Fuentes

February 8, 2025

5  out of  5
rating by Froylan Fuentes
"Exelente servicio me gusta como lo atienden sigan asi como lo estan haciendo"
We responded:
"Thank you for your 5-star review. Gracias por tu bonitas palabras. "
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Michelle Rosales

February 6, 2025

5  out of  5
rating by Michelle Rosales
"I recently had an outstanding experience with a service that truly exceeded my expectations. From the moment I reached out, the customer service was exceptional. The staff were friendly, knowledgeable, and eager to assist with any questions I had. They went above and beyond to ensure that my needs were met promptly and efficiently. Overall, it was a seamless and pleasant experience, and I would highly recommend this service to anyone looking for reliable and excellent customer care."
We responded:
"Thank you for taking your time to write such a wonderful review about The Shelly Padilla State Farm Insurance agency. We appreciate your business and are here to serve our communities. "
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Cat Medina

February 5, 2025

5  out of  5
rating by Cat Medina
"I recently visited State Farm insurance Shelly Padilla, and I couldn't be happier with the service I received. From the moment I walked in, I was greeted warmly by the friendly receptionist. The office has a welcoming atmosphere, and I felt comfortable right away. The insurance agent I worked with was incredibly knowledgeable and took the time to understand my specific needs. They explained my options clearly and helped me find the best coverage at a reasonable price. I never felt rushed or pressured into making a decision, which I really appreciated. Throughout the process, the staff was professional, responsive, and genuinely cared about helping me. They even followed up after my policy was in place to ensure I had everything I needed and to answer any additional questions. I highly recommend Shelly Padilla State Farm agency to anyone in need of insurance services. Their commitment to customer satisfaction and attention to detail truly set them apart from other insurance offices I've dealt with in the past."
We responded:
"Thank you for writing such a wonderful review. We appreciate your business and we are here to serve our communities. "
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Rosario pelagio

January 29, 2025

5  out of  5
rating by Rosario pelagio
"Mil gracias!!! Diana por ayudar me con mi application de mi seguro de vida. Me gustó mucho tu tension desde el primer dia q hablamos …"
We responded:
"Gracias Rosario por tu bonitas palabras de Diana. "
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Jorge Rivera

January 18, 2025

5  out of  5
rating by Jorge Rivera
"Amazing service quick and detailed gave me options and what it was and what was my coverage def recommend it Diana was an amazing help thanks again"
We responded:
"Thank you Jorge for writing such a wonderful review about Diana and the Araceli Padilla State Farm Agency service. We are here to service our customers with excellent service and education. We appreciate you "
Profile photo of Pablo Cruz

Pablo Cruz

December 26, 2024

5  out of  5
rating by Pablo Cruz
"Muy buen servicio son muy amables..te brindan información muy detallada…Diana Muchas gracias por toda la ayuda que me brindó Dios me la bendiga siempre ☺️☺️☺️"
We responded:
"Gracias Pablo por tu bonitas palabras. También te apreciamos. "
Profile photo of Josefina Garc

Josefina Garc

December 21, 2024

5  out of  5
rating by Josefina Garc
"Excelente servicio y atencion del agente nos ayudo mucho gracias."
We responded:
"Gracias por tu bonitas palabras "
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Joshua Colin

December 21, 2024

5  out of  5
rating by Joshua Colin
"Thank you Diana for helping me to get my life insurance.Very good service"
We responded:
"Thank you for taking your time to write such a very thoughtful review. Diana is amazing. We are so happy that we were able to protect your family. "
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Esperanza silva

December 11, 2024

5  out of  5
rating by Esperanza silva
"Diana Bello Exelente servicio"
We responded:
"Gracias por tu bonitas palabras de Diana. "
Profile photo of Rick Ginsburg

Rick Ginsburg

December 7, 2024

5  out of  5
rating by Rick Ginsburg
"Shelly took over the office and the various policies from my previous agent, who had retired. Both Shelly and her staff were immediately responsive, efficient, and friendly and polite . The issues were addressed and resolved in less than 24 hours. 5 stars, checked all the boxes,, no question about that"
We responded:
"Wow, thank you Rick for taking the time to write such a wonderful review about my agency and my team. We are so happy we have provided excellent service. We appreciate your business as well. "
Profile photo of Javier Oropeza

Javier Oropeza

December 3, 2024

5  out of  5
rating by Javier Oropeza
"They where super helpful and knowledgeable and where to help me out super quickly"
We responded:
"Thank you Javier for your 5 star review for Shelly Padilla State Farm agency. We are grateful that we were able to help you so quickly. We pride ourselves on excellent customer service. "
Profile photo of Norma Lopez

Norma Lopez

November 8, 2024

5  out of  5
rating by Norma Lopez
"Gracias Diana Bello por la sugerencia de abrir e invertir en US Bank"
We responded:
"Gracias Norma por tu bonitas palabras. "
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Sebastian Delgado

November 1, 2024

5  out of  5
rating by Sebastian Delgado
"Buen Servicio!"
We responded:
"Muchas gracias. "
Profile photo of Darren Benton

Darren Benton

October 24, 2024

5  out of  5
rating by Darren Benton
"Wonderful service would recommend 100%"
We responded:
"Thank you Darren for taking the time to give Shelly Padilla State Farm insurance a 5 star review. We are here to serve you with all your auto, home, life and insurance questions. "
Profile photo of Yesenia Rocha

Yesenia Rocha

October 7, 2024

5  out of  5
rating by Yesenia Rocha
"Hello just wanted to let you everyone know that Diana is the best agent I have ever worked with she’s so helpful and always available to help me with anything that I need is been a great experience"
We responded:
"Thank you Yesenia for writing such a wonderful review about Diana and her service. State Farm Shelly Padilla agency is here to provide you with excellent service. "
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Elizabeth Paniagua

August 27, 2024

5  out of  5
rating by Elizabeth Paniagua
"Eli did everything possible to explain things to me in detail and make me feel calm about my process at all times."
We responded:
"Thank you Elizabeth for writing such a wonderful review about our agency. "
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Miriam Martinez

August 23, 2024

5  out of  5
rating by Miriam Martinez
"Shelly Padilla State Farm office has been a pleasure to with. I am grateful for their communication skills and always following up on my inquiries."
We responded:
"Thank you Miriam for writing a wonderful review. We appreciate you as a customer as well. "
Profile photo of Brendea “Ariesb0716aas” Álvarez

Brendea “Ariesb0716aas” Álvarez

August 21, 2024

5  out of  5
rating by Brendea “Ariesb0716aas” Álvarez
"Diana Bello muchísimas Gracias por tu amabilidad, tu paciencia y tu ayuda. a dos años de estar con State Farm y contigo me e dado cuenta q son la mejor Aseguranza que puedo tener, siempre al pendiente y siempre dispuestos a aclarar cualquier inquietud q e tenido. 5 estrellas no bastan para agradecerles su excelente atención si fuera por mí les llenaría el universo de estrellas pero solo diré mil gracias"
We responded:
"Thank you Brenda for taking the time to write such a wonderful review. We appreciate your positive feedback. We are here to serve you with all your insurance needs."
Profile photo of Yaczeni Gutierrez

Yaczeni Gutierrez

August 14, 2024

5  out of  5
rating by Yaczeni Gutierrez
"Super professional and Informative always answered all question with depth. Would highly recommend! thank you so much to Elizabeth for being so patient and helpful with my whole process."
We responded:
"Thank you Yaczeni for taking the time to write such a wonderful review. "
Profile photo of yaczeni Gutierrez

yaczeni Gutierrez

August 14, 2024

5  out of  5
rating by yaczeni Gutierrez
"Got my Life Insurance with Ms Elizabeth Munoz highly recommend going with her! Had so much patience with me has a lot of attention to detail answered all my questions made me feel super comfortable I’m beyond happy with my whole experience!"
We responded:
"Hello Yaczeni, Thank you for writing such a wonderful review about Elizabeth. My agency is dedicated to Educating our communities about insurance. We are definitely passionate in particular about life insurance."
Profile photo of Josefina Chavez

Josefina Chavez

August 14, 2024

5  out of  5
rating by Josefina Chavez
"It was a pleasure working with Shelly Padilla and her team. Specifically Elizabeth Muñoz. She was knowledgeable and very kind. She answered all my questions about their life insurance."
We responded:
"Thank you Josefina for writing such a wonderful review about Elizabeth and our agency. "
Profile photo of Bredner Vabrera

Bredner Vabrera

August 8, 2024

5  out of  5
rating by Bredner Vabrera
"Diana good service When I need help she is there thanks"
We responded:
"Thank you Bredner for writing such a wonderful review about Diana. We are here to provide excellent customer service to our customers. "